Galactic Support

Contact the Pirate Wars team

Need help with your account, billing, or a bug? Send us a brief summary and we will route it to the right crew member.

Replies arrive via email. Average response < 24 hours.

Account access & login

Password resets, MFA, locked accounts

Payments & billing

Purchases, donator packs, refunds

Bug or technical issue

Gameplay bugs, crashes, broken flows

Security & safety

Compromised accounts, harassment, reports

Appeal or moderation review

Bans, mutes, enforcement questions

Press / partnership

Creators, sponsorships, community events

Other question

Anything that does not fit above